Terms of service

Terms of Service – Refine Supplements

Effective Date: July 2025

Welcome to Refine Supplements Pty Ltd (ABN: 97 672 763 165 | ACN: 672 763 165). By accessing or purchasing from our store at www.refinesupps.com, you agree to the following terms:

1. Overview

These Terms govern your use of our website and your purchase of products from Refine Supplements. We may update these Terms at any time. Continued use means you accept the latest version.

1. Eligibility

You must be at least 16 years old to use this site. If under 18, you must have permission from a parent or guardian.

1. Products & Orders

All products are subject to availability and may be limited in quantity.

We reserve the right to refuse or cancel any order at our sole discretion (e.g. due to suspected fraud or stock issues).

Prices are listed in AUD and may change without notice.

1. Payments

We accept payment via major providers including Shopify Payments, PayPal, and Afterpay (if enabled). Your payment information is securely processed — we do not store card details.

1. Shipping & Delivery

We ship Australia-wide. Orders are typically dispatched within 1–2 business days.

Delivery times depend on your location and carrier delays. We are not liable for any shipping disruptions beyond our control.

1. Returns & Refunds

Due to health regulations, we do not accept returns on opened supplement products unless faulty.

If your item arrives damaged, defective, or incorrect, contact us at info@refinesupps.com within 7 days of receiving your order.

Approved refunds will be processed to the original payment method.

1. Product Disclaimer

Always consult a health professional before using supplements, especially if pregnant, nursing, under 18, or managing a health condition.

Our products are for healthy adults and are not intended to diagnose, treat, or cure any condition.

Use as directed on the label.

1. Intellectual Property

All content on this website (logo, product images, descriptions, branding) belongs to Refine Supplements Pty Ltd and may not be copied or reused without written permission.

1. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to use of our website or products.

Our liability is limited to the value of the product purchased, to the maximum extent allowed by law.

10. Governing Law

These Terms are governed by the laws of Western Australia. Disputes will be resolved in WA courts.

11. Contact Us

📧 Email: info@refinesupps.com

📞 0475 870 055