Privacy policy

Privacy Policy – Refine Supplements

Last updated: July 2025

Welcome to Refine Supplements. This policy explains how we collect, use, store, and disclose your personal data when you visit our site, purchase products, or contact us.

1. Who We Are

Refine Supplements Pty Ltd (“we”, “us”, “our”).

ABN: 97672763165, Perth, WA

Contact: info@refinesupps.com

1. What We Collect

Personal details: name, email, address, phone — provided during checkout or contact forms.

Technical data: IP address, device/browser info, behavioral analytics (e.g. via Google Analytics).

Cookies and trackers: for site analytics, performance, and optional marketing.

1. How We Use Your Data

To process orders and payments securely (via Shopify/Stripe/PayPal)

To respond to support requests and manage your customer account

For analytics and site performance, to improve our service

With your consent, for marketing emails about promotions and products

1. Third‑Party Sharing

We may share data with:

Payment & shipping providers (Shopify, Stripe, PayPal, Australia Post)

Analytics providers (Google Analytics, Meta Pixel)

Email services (Klaviyo / Mailchimp)

iubenda for policy compliance

All third-party tools are GDPR/CCPA compliant, and no personal data is sold.

1. Legal Compliance & Your Rights

We retain data only as needed—for order fulfillment or legal obligations.

You have rights to:

Access, correct, or delete your data

Object to certain data processing

Opt out of marketing communications

To exercise any rights, email info@refinesupps.com No fees apply.

1. International Transfers

Some providers may store data overseas (e.g. Google, Mailchimp). We contractually require them to protect your data under privacy laws like GDPR.

1. Security

We use encryption (HTTPS) and partner accountable vendors. We also maintain internal protocols to protect data from unauthorized access.

1. Children

Our services are for users aged 16+. We do not knowingly process the data of minors under this age.

1. Policy Updates

We may update this policy occasionally. The "Last updated" date will reflect changes. We encourage returning visitors to review this page regularly.

10. Concerns & Contact

For questions or data removal requests, contact:

info@refinesupps.com

We aim to respond within 1 business day.

Consent: By using our site and providing your data, you consent to this policy's terms.